END-TO-END GROWTH ENGINE
From First Purchase to Brand Loyalty
Retention Starts at the Moment of Decision
- Real ROI Made in Switzerland
- GDPR Compliant
- Up and running in 3-6 weeks
From campaigns to repeat purchase. From insights to automated loyalty. DiALOGiFY helps you grow smarter. Our AI-powered loop connects sampling, cashback, feedback, CRM, and loyalty into one seamless system.
THE BIG PROBLEM
Marketing spend up,
customer loyalty down?
With DiALOGiFY, that changes...
We turn first brand touchpoints into purchase, purchases into moments, moments into relationships – and feedback into real action power. This transforms your CRM into a living engine for retention and growth, meaning…
No more disconnected campaigns
No more blind spots
No more loyalty that fades
TRUSTED TO DELIVER
Delivering for global leaders
in FMCG & Retail
Turn purchase moments into relationships and feedback into real power, transforming your CRM into a living engine for retention and growth.
THE DiALOGiFY LOOP
From Campaigns to Repeat Purchase
DiALOGiFY is the first FMCG system that transforms promotion, cashback, and repeat purchase into a seamless, self-sustaining loop. Smarter Impact. Deeper Insight. Real ROI. DiALOGiFY is not just a tool – it’s a self-learning Growth Loop tailored for FMCG success.
From Campaigns to Repeat Purchase
Your DiALOGiFY LOOP
DiALOGiFY is the first FMCG system that transforms promotion, cashback, and repeat purchase into a seamless, self-sustaining loop. DiALOGiFY is not just a tool – it’s a self-learning Growth Loop tailored for FMCG success.
ACTIVATE
Customer activation that drives real results
Maximize campaign ROI and drive instant conversion – with digital sampling and real-time promotions
Digital Sampling with TWINT Cashback
Immediate product trial & CRM data – no app needed - with real-time cashback via Twint.
Consumer Promotions & Social Dialogue
From instant wins to social chats — activate consumers, spark conversations, and turn engagement into fans.
Choice Helper Bots & AI Concierges
Personalized guidance that lifts conversion rates with our choice helper bots and AI concierge
GROW
Build emotional resonance with long-term impact
Turn buyers into loyal fans – with data-driven, personalised journeys that drive loyalty, real feedback, and authentic sharing, boosting customer lifetime value and measurable growth.
Drip Journeys & Nudgeflows
Personalized nudges & playful loyalty challenges activate shoppers in their everyday lives, increase repeat purchases and create long-term brand loyalty.
Conversational Feedback
Interactive dialogues turn real customer feedback into actionable insights – while triggering recommendations, UGC, and word-of-mouth that fuel loyalty and organic growth.
Loyalty Systems
Always-on mechanics like gamified collection and progression systems turn loyalty into a dynamic, lived experience – not just a program, but an ongoing relationship.
CO-INTELLIGENCE
Collective intelligence that turns insights into answers
Do more with less and focus on what really counts – AI-enabled workflows and real-time insights turn hours of work into instant insights and action, empowering your teams.
Growth Cockpit
Real-time dashboards instantly clarify your campaigns and target segments, helping you proactively understand shifts in customer behavior
Co-Intelligence Hub
AI-powered workflows for efficiency and creative freedom
USE CASES
Real Results, Real Use Cases
- Use Cases
THE AGENTIC ENGAGEMENT LAYER
Built for Loyalty, Designed for Growth.
Agentic Engagement is the smart layer that connects people and brands – reacting in real time to guide actions, like a growth-focused nervous system.
Conversational Journeys
Turn QR scans or first purchases into real dialogues: feedback, thank yous, tailored next steps.
Dynamic Segments
Instantly recognize who’s buying, who’s browsing, who’s loyal – and adapt on the fly.
Automated Re-Engagement
Nudge dormant buyers back with personalized offers based on real behavior.
Real-Time Feedback Loops
Instantly route feedback to teams and adapt product or promo strategies.
Seamless System Connections
Bring CRM, loyalty, and promo data together for one connected view – always learning, always improving.
THE GROWTH COCKPIT
See what’s happening. Act instantly. Grow predictably.
The Growth Cockpit aggregates and connects your customer, retention, and brand data in one intuitive system. Your unfair advantage: everything in one place – real-time insights plus concrete actions that turn data into growth – powered by Co-Intelligence.
MEANINGFUL IMPACT
We don’t just aim for impact – we measure it
These figures represent the high end of what’s possible when strategy, technology, and human insight align – and show what’s achievable when the right systems are in place.
Applying the 5 SMART Principles – Stimulating, Mastery, Autonomy, Relational, Tolerable – transforms fleeting interactions into powerful loyalty triggers.
Conversational experiences drive 3–10× higher impact across engagement, conversion, and loyalty – replacing passive clicks with real dialogues.
Cutting repetitive tasks by up to 50% through AI-powered workflows across marketing, sales, service, and HR. Teams gain time for what matters: people, strategy, and real impact.
We measure what really matters
We don’t count clicks or impressions, we measure the most important thing: time spent engaging, both by customers and employees. Real relationships are built through time invested in the brand, the product, and the mission. And we track repeat purchase rate, because genuine loyalty doesn’t start in the mind—it starts in the shopping basket.
Build & Scale – Your Growth Launchpad
Build & Scale ensures DiALOGiFY fits your goals and your team – with clear vision, streamlined processes, and AI-powered confidence.
Scope Workshops & Setup
Turn QR scans or first purchases into real dialogues: feedback, thank yous, tailored next steps.
Growth Coaching & AI Workshops
Empower your team with AI-driven insights and creative growth strategies.
Digital Process Optimization
Streamline workflows and future-proof your growth engine.
INTEGRATIONS
Plug. Play. Scale.
DiALOGiFY integrates seamlessly into your existing stack. All in real time. All GDPR-compliant. All impact-ready.
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WHO IT'S FOR
A system for teams that
want to act and win
Whether you’re steering overall strategy, driving marketing performance, or building brand love, DiALOGiFY helps you act fast, personalise at scale, and deliver measurable impact.
Scalable ROI-driven growth
Drive measurable ROI (+3–5×) and unlock new growth opportunities with real-time market insights
Achieve market leadership faster with rapid, region-ready implementation in 14 days
Make confident, strategic decisions that fuel competitive advantage
From cost to growth engine
Gain full transparency across trial, contact, CRM & loyalty for total control
Turn data into campaigns that convert, not just dashboards
Deliver brand-building and revenue-driving marketing from a single cockpit
Real-time, high ROI activations
Plan and launch campaigns with real-time insights and personalisation
Activate cashback & promos that convert trial into loyalty – fast
Automate performance marketing for higher ROI and daily ease
Build loyalty at scale
Create data-driven, emotionally resonant brand experiences
Deliver cashback & activations that fans love
Build loyalty and long-term brand equity at scale
Shopper-driven category growth
Leverage real shopper data to identify and action growth opportunities
Create promotions that outperform gut-feel planning and grow sell-out
Deliver measurable category ROI through data-powered shopper segments
Go from generic to personal
Transform loyalty from mass emails to behaviour-based journeys that resonate
Turn first-time buyers into loyal fans with smart, automated flows
Build real relationships and ROI with emotional, data-driven personalisation
CUSTOMER STORIES
Trusted by growth-focused teams across Europe
“We've already had the chance to launch some exciting AI-powered dialogue campaigns together – and with great success. All the more rewarding to now share these success stories within the industry.”
Angelika Leemann
RIVELLA AG
“Consumers are quick to engage in chat and share details that are truly valuable to us. For our campaign with ski star Wendy Holdener, we’ve placed a QR code on the Emmi Caffè Latte cup to launch the dialog — and the response has been outstanding.”
Sabine Meier
Emmi Gruppe
“We use DiALOGiFY’s services in many ways to best use customer sentiments to drive product awareness and brand stickiness... resulting in improved conversion rates and session quality.”
Sumit Jain
Head of Digital | Birkenstock India
“With DiALOGiFY, we can quickly gain insights and identify trends. It’s a new generation of interaction with consumers – and a powerful way to get even closer to them.”
Urs Odermatt
L’Oréal
GET STARTED TODAY
Turn your brand into a true growth system – with the power of DiALOGiFY
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